Payment Policy

Currency and total
All prices and payments are in U.S. dollars (USD). Eligible orders receive free standard shipping. Applicable sales tax and the final order total are shown before you confirm payment. No optional charge will be added without your agreement.

Payment methods
Available methods may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay and Google Pay. Only the options displayed at checkout are accepted for that transaction. Availability may depend on your device, payment provider and eligibility.

Payment processing
Payment is authorized and processed through the checkout payment provider. Your provider may place a temporary authorization hold while the transaction is completed. We may contact you if payment verification is required. We will never ask you to email a full card number, card security code or password.

Unsuccessful payments
If a payment is declined, check your billing details or contact your payment provider. Contact us if you believe you were charged more than once. Do not repeatedly submit an order without checking whether a previous attempt succeeded.

Refunds
Eligible refunds are returned to the original payment method under our Refund Policy. Approved refunds should reach your account within a maximum of 5 business days after approval. Contact info@elderberryporttrading.com if a refund has not appeared within that period.