FAQ

What does Elderberryport Trading sell?
We sell compact side tables, end tables and accent tables, including pedestal designs, marble-top tables, cabinet tables and styles with drawers, shelves or USB charging ports. Features vary by product; check the individual listing.

Where do you deliver?
We deliver to the contiguous 48 U.S. states. We do not ship to Alaska, Hawaii, Washington, D.C., Puerto Rico, other U.S. territories, APO/FPO/DPO addresses, or international destinations.

How much does shipping cost?
Standard shipping is free at $0.00 USD for eligible orders. Applicable sales tax is shown at checkout.

When should my order arrive?
Processing takes 1-2 business days, followed by 3-7 business days in transit. Estimated total delivery is 4-9 business days. The daily cutoff is 6:00 PM (UTC-5), Monday-Friday. Weekends and U.S. federal holidays are excluded.

How can I track my order?
Your shipping confirmation includes tracking details. Allow 24-48 hours for tracking activity to appear. Depending on the shipment, the carrier may be USPS, DHL, UPS or FedEx.

Can I cancel or change my order?
Email us within 24 hours. We will help if the order has not progressed too far through fulfillment. If cancellation is no longer possible, our return policy applies to eligible items.

What is the return window?
Request a return within 30 calendar days of delivery. Once authorized, dispatch it within 14 calendar days unless we agree otherwise. We do not charge restocking fees.

Who pays return shipping?
You pay for change-of-mind returns. Elderberryport Trading pays for returns involving confirmed defects, shipping damage or an incorrect item sent by us.

What if my table arrives damaged or incorrect?
Email us within 3 days of delivery with your order number, a description and photographs where possible. This reporting request does not limit applicable legal rights.

When will I receive my refund?
After the return is inspected and approved, the refund should reach your original payment method within a maximum of 5 business days. Contact us if it has not appeared after that time.

Can I exchange an item?
We do not offer direct exchanges. You can return an eligible item for a refund and place a new order separately.

Which payment methods can I use?
Checkout may offer Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay and Google Pay. Use the options shown for your order at checkout.

Does my table need assembly?
Assembly requirements vary. Check the product specifications and follow the supplied instructions. Contact us if hardware or instructions appear to be missing.

How do I check whether a table will fit?
Compare the listed width, depth and height with your available space. Allow room for cabinet doors or drawers to open. For a sofa-side table, compare its height with your sofa arm and check that nearby walkways stay clear.

Are accessories included?
Only items expressly listed as included come with your purchase. Lamps, books, cups and other styling props shown in photographs are not included.